You are visiting a page on our global site but we noticed that you are in United States.
Share: Share on Facebook Share on Twitter Share on LinkedIn I recommend visiting to read:%0A%0A {0} %0A%0A {1}
tablet analysis (image) accounting stock photo-banner

Learn how we put our clients at the center of what's next

Avaya - In It Together

Financial Restructuring and Transformation

01 The Opportunity

The Cushman & Wakefield global team was selected by Avaya to deliver a world-class, full-service global real estate strategy while balancing multiple stakeholder groups and changing workforce dynamics.

02 The Solution

Our team leveraged the power of our resources and brand to develop solutions that aligned with Avaya’s strategy. We augmented the account team with management consulting to lay the framework for a long-term site strategy. Cushman & Wakefield’s Portfolio Services Center (PSC) provided us with variable resources to plug critical gaps that Avaya was looking to eliminate. Additionally, we called on our C&W Services and mobility partners to address immediate needs – the deployment of the space planning function was critical to enable rapid site consolidation and downsizing modeling.

03 The Results

As a service provider, it was essential for Cushman & Wakefield to be flexible and responsive to meet the needs of the client as their business strategy changes. This responsibility was heightened due to the major restructuring underway. In this situation, the top priority was to continue to provide uninterrupted real estate services while carefully balancing the needs of all stakeholders: Avaya, vendors and Cushman & Wakefield account team.

Working together, we were able to not only to ensure uninterrupted real estate services, but to deliver a portfolio strategy that was aligned to Avaya’s restructuring objectives.

Initially, we spent a lot of time on operational tactics, which included coordinating resources and migrating technology from various departments and systems, then consolidating into a single repository. This allowed us easy access to the business drivers of the decision process. Leveraging site data, headcount numbers, site location analysis and a plethora of other information was fundamental in underpinning confident decision making to significantly reduce Avaya’s portfolio.

Workplace redesign was a top priority for Avaya - essential to attracting top talent and demonstrating Avaya’s culture, tools and capabilities to their clients. The new space has sophisticated designs and amenities, flexible workspaces, enhanced digital tools, and of course, incorporates Avaya’s latest phone and video conferencing solutions.

Due to the success of this assignment, Cushman & Wakefield received the “2018 Best Outsource Services Provider” at Avaya’s Supplier Days event held in Singapore.


Griffin Morrisey (image)
Griffin Morrisey

Global PDS & SPO Transitions Lead
Raleigh, United States

Descargar VCard

Sean Brookins (image)
Sean Brookins

Global Director, Facilities Management
Research Triangle Park, United States

Descargar VCard


Office (image)
Boehringer Ingelheim • Life Sciences
Learn More
Office Interior (image)
Confidential Health Insurance Client • Healthcare
Learn More
calculator (image)
H&R Block • Tax Preparation
Learn More

Featured Services

Agency Leasing
Strategic agency leasing ensures that your investment yields high value and long-term tenants whether for a signature property or portfolio.
Learn More
Capital Markets
Our capital markets teams leverage an integrated suite of investor services to deliver strategies to solve complex real estate challenges.
Learn more
Project & Development Services
Our Project & Development advisors bring a long-term perspective that minimizes risk and drives value throughout design and construction.
Learn More


Get in touch with one of our professionals.

With your permission we and our partners would like to use cookies in order to access and record information and process personal data, such as unique identifiers and standard information sent by a device to ensure our website performs as expected, to develop and improve our products, and for advertising and insight purposes.

Alternatively click on More Options and select your preferences before providing or refusing consent. Some processing of your personal data may not require your consent, but you have a right to object to such processing.

You can change your preferences at any time by returning to this site or clicking on Privacy & Cookies.
These cookies ensure that our website performs as expected,for example website traffic load is balanced across our servers to prevent our website from crashing during particularly high usage.
These cookies allow our website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced features. These cookies do not gather any information about you that could be used for advertising or remember where you have been on the internet.
These cookies allow us to work with our marketing partners to understand which ads or links you have clicked on before arriving on our website or to help us make our advertising more relevant to you.
Agree All
Reject All