Confidential Technology Client

Since the partnership kicked off, Cushman & Wakefield has made every effort to embrace, understand and facilitate the client’s goals, while creating a true alliance relationship between our mutual teams. To build a strong foundation, we have collaborated in several role-mapping exercises, as well as co-building processes and procedures. Exercises include:

• Building a change-management process that involved both members of the original client team and the new Cushman & Wakefield team to map out responsibilities for new roles and team members
• Working together with the client’s FM team and Cushman & Wakefield's communication's team to develop a website of helpful links and processes to facilitate the on-boarding of the new FM team
• Attending a weekly client-led Facilities Academy session (sometimes led jointly by Cushman & Wakefield) to cover FM education opportunities and roll out various processes