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Nee Soon Town Council Appoints C&W Services Following Competitive and Transparent Tender

Chek Yee Foo • 25/05/2021

Nee Soon Town Council (NSTC) is pleased to announce the appointment of C&W Services (S) Pte Ltd as the new Managing Agent (MA) of the town council. This contract starts from 01 June 2021 for a five-year period with an option for a further two-year extension.

With EM Services Pte Ltd’s (EMS) MA contract expiring on 31 May 2021, the Town Council appointed a tender committee along with an independent tender consultant to structure and conduct a public tender process to evaluate all options. The public tender saw the participation and competitive bids from four major property management groups. The tender was awarded based on a comprehensive criteria which took into consideration price and quality of services and experience offered following an interview by the tender committee.

C&W Services has over 30 years of experience in township management and is currently the MA for Jurong-Clementi and Marine Parade Town Councils, with more than 139,000 residential units under its care.

C&W Services takes over the position from EMS, which has been the MA since 1992 when Nee Soon was still under Sembawang Town Council.

During the transitional period, residents can be assured that EMS has committed to ensure a smooth handover, with no disruption to key services, ongoing projects, and day-to-day operations.

Our town councillors will work closely with both EMS and C&W Services to monitor services such as upgrading, cleaning and maintenance, and financial management during this period.

Residents who wish to contact the Town Council may continue to do via the hotline 6758 0129 or email at feedback@nstc.org.sg. They can also contact the 24-hr hotline at 1800-241-7711.

“As responsible stewards of Nee Soon GRC and our residents, the Nee Soon Town Council has always been committed to delivering value to our residents. This competitive and transparent MA tender exercise was conducted to fulfil this commitment. I would like to extend a warm welcome to C&W and I would like to thank EMS for the years of serving Nee Soon residents and helping us to make Nee Soon a home with a heart. I am delighted to receive their assurance and commitment to ensuring a smooth handover to C&W. In this way, residents can be assured a smooth transition with no disruptions to key services and day-to-day operations.”

  • Derrick Goh (Mr.), Chairman of Nee Soon Town Council and Member of Parliament for Nee Soon GRC.

“EM Services is grateful to have had this opportunity to serve Nee Soon residents all these years. We respect the outcome of this fair and transparent tender process. Our three key values are professionalism, integrity, and care, and these will guide us as we ensure a smooth handover."

  • Tony Khoo (Mr.), CEO of EM Services.

“C&W Services is honoured to be appointed as Managing Agent for Nee Soon Town Council. We look forward to collaborating with the Nee Soon Town Council members to serve the residents of Nee Soon. As a leading facilities management company in Singapore, we will leverage our 30 years of township management experience and expertise to deliver efficient, reliable and high-quality services to the residents of the Nee Soon township.”

  • Cheng Su Chen (Ms.) Group Managing Director, Facilities Management, C&W Services.

 

Communication contacts
Nee Soon Town Council Communications department

Wyntrice Lim
9459 1002, Wyntrice_Lim@nstc.org.sg

Marcus Lim
9865 4685, Marcus_Lim@nstc.org.sg

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