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Services

Global Occupier Services (GOS)

Future-proof your portfolio. Create inspiring on-site experiences. Unlock the potential of your real estate.

In today’s world, where and how you work is critical for success. Real estate is no longer just focused on footprint and costs - but delivering strategic outcomes for organizations. That's why we partner with you to craft a tailored approach that aligns with your unique goals and meets the needs and preferences of your employees.

Cushman & Wakefield’s Global Occupier Services (GOS) professionals deliver real estate solutions that move the needle on your business strategy and goals—from future-proofing your real estate portfolio and reducing operational cost, to delivering ESG initiatives and improving your employees' experience.

Operating across 400 offices in 60 countries, we collaborate with the industry’s top professionals, and we’re supported by leading technology and research to ensure consistent results. We build enduring relationships by making our team an extension of your business—aligned with your goals and committed to maximizing bottom-line performance.

 

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OUR GLOBAL OCCUPIER SERVICES PLATFORM PROVIDES CLIENTS WITH:

 

Global insight, local execution


Data-driven insights and operations

Proactive and tailored real estate strategies



Flexible and scalable technology


ESG embedded into everything we do

A diverse and inclusive culture

Diversifying Our Supply Chain
We’re committed to fostering a diverse supplier base through our Supplier Diversity Program. Discover how our diverse suppliers help us meet our robust business needs.
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The Team Around The Table Podcast
The Team Around the Table podcast opens a new conversation about how having the right team can help today’s business leaders navigate the complexities of CRE and make a meaningful impact for their organizations.
Listen Now

GLOBAL OCCUPIER SERVICES 

 

Manage Your Space

Enhance operations and employee experience. 

By connecting the on-site experience and behind-the-scenes operations, our teams expertly and efficiently manage every facet of your daily facility operations and employee experience.

Learn more about Integrated Facilities Management

Build and transform your space.

Our project and development advisors bring a long-term perspective that minimizes risk and drives value throughout design and construction.

Learn more about Project & Development Services

Optimize the performance of your people and space. 

We strategize and implement innovative, consistent workplace solutions and inspiring environments to foster an engaged and productive workforce across your total workplace ecosystem.

Learn more about Total Workplace

Evaluate space consumption and make informed strategic decisions

Our approach to Space Management, Planning, and Occupancy (SPO) integrates across the real estate life cycle, proving that true value comes at the intersection of the spatial environment and the experience of those in that environment.  

 

Learn more about Space Planning & Occupancy

Manage Your Portfolio

Proactively optimize your real estate portfolio. 

Our holistic approach to portfolio management integrates Transaction Management, Portfolio Administration, and Insight & Analytics to proactively optimize your real estate portfolio in line with business strategy.

Learn more about Integrated Portfolio Management

Execute space requirements under optimal terms.

Our Transaction Management services provide comprehensive solutions for commercial property transactions, including Acquisitions & Dispositions, Lease Renewals & Rent Reviews, Lease Restructuring & Surrenders, Transaction Strategy & Planning, and Valuations.

Learn more about Transaction Management

Analyze your portfolio for opportunity.

Unlock the full potential of your real estate strategy with our Insights & Analytics services. Our Portfolio Strategy and Location Advisory services, combined with our Center of Analytics and Business Intelligence capabilities, provide unparalleled insights to support informed decision-making.

Learn more about Insights & Analytics

Collect, vet and aggregate meaningful data.

Our Portfolio Administration services offer Critical Date Notification, Expense Review, Audit & Recovery Services, Landlord & Tenant Management, Lease Abstraction Services, and Lease & Portfolio Analytics & Reporting.

Learn more about Portfolio Administration

MEET THE TEAM

Bill Knightly (image)
Bill Knightly

Chief Executive Officer, GOS
Dallas, United States


+1 (312) 424-8140

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/sitecore/media library/cw/Americas/United States/People/Atlanta/Pedro-Vasquez
Pedro Vasquez

President, Client Delivery, GOS
Seattle, United States


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Bryan Jacobs (image)
Bryan Jacobs

President - Global IFM
Costa Mesa, United States


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Aubrey-Waddell-Headshot
Aubrey Waddell

Global Head of Commercial, GOS
Atlanta, United States


+1 (404) 4425589

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Richard Middleton - London
Richard Middleton

Global Head of Integrated Portfolio Management
London, United Kingdom


+44 203 296 3341

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Jessica Francisco
Jessica Francisco

Head of Sustainability - Occupier Services, CW Services and Americas
Hartford, United States


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Brian Ungles St. Louis Project & Development Services
Brian Ungles

President, Project & Development Services
St. Louis, United States


+1 (314) 392-2625

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Despina Katsikakis
Despina Katsikakis

Executive Partner, Global Head of Total Workplace
London, United Kingdom


+44 203 296 2856

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Shaun Jenkinson
Shaun Jenkinson

Head of Integrated Portfolio Management, Americas, GOS
Atlanta, United States


+1 (404) 9675948

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We Make It Possible

Technology That Works

We leverage data and technology to uncover potent insights, enabling us to turn your strategic decisions into tangible reality.

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Worldwide Operations

Our Portfolio Services Centers (PSC) are multi-disciplined, centralized teams of real estate professionals that partner with on-site and in-market teams to deliver a fully integrated service.

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WE MAKE AN IMPACT

Environmental, Social and Governance (ESG)

From sustainability and energy management, commercial real estate has a substantial impact on the environment and on the health and safety of building occupants. We take our responsibility as a steward of the environment seriously and are committed to continually improving our communities.

Learn more

A group of diverse colleagues working together
Diversity, Equity & Inclusion

Diversity, equity & inclusion (DEI) is everyone’s responsibility and each of us has a unique role to play – the impact starts with us. We’re committed to building a diverse and engaged workforce and supporting an inclusive environment that continuously delivers impactful results for our clients.

Learn more

CLIENT SUCCESS STORIES

Workday
At Workday’s headquarters in California, core values like integrity and innovation take center stage. Our Global Occupier Services team shares these values, and are proud to deliver a wealth of services and expertise for the people driving the future of enterprise software. Because by keeping Workday moving, we’re keeping the world moving too.
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Related Insights

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A New Reason for the Office: Connection and Inspiration

Technology has enabled the workforce to be more virtual and as most employees now have choices of where to work, there’s something different about the office these days. It’s not just the casual attire, the prevalence of videoconferencing or the hybrid work environment. 
Despina Katsikakis • 6/5/2023
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Research

What Occupiers Want: Global Survey Results 2023

Highlights from this year’s What Occupiers Want report include perspectives on workplace design, global talent recruitment, flexible work and changes to real estate portfolios.
Despina Katsikakis • 6/8/2023
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Podcast: Reworking the Workplace

In this episode, Michael Creamer is joined by Nicola Gillen, Richard Pickering, Sophie Schuller and Zoe Humphries, lead authors of our new book ‘Reworking the Workplace’ published by Royal Institute of British Architects (RIBA).
Michael Creamer • 6/6/2023

Ready to Talk?

Get in touch with one of our professionals.

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