Auckland City Council Storyheader Mobile Auckland City Council Story Header Desktop jpg

Stories

How Auckland Council Renovated Their Call Centre Without Disrupting Their Operations

01 The Challenge

Auckland Council requested Cushman & Wakefield to help refurbish three floors of the civic building in Manukau. These three floors were to be populated by their call centre staff who were previously located throughout the country.

The refurbishment was to be delivered in phases through a quick turnaround approach so that the building remained fully functional during the construction. Construction began in June 2017 and was projected to be completed by September 2017.

02 The Solution

We made use of both in-house and external contractors to work on the office renovation. As a result of this combined effort, all demolition work was completed within hours preventing any disruption in operations. In addition, we had a permanent on-site project manager to ensure that all issues were resolved quickly.

03 The Results

Cushman & Wakefield’s collaborative approach and open communication allowed the team to deliver the project on time, within budget, and at a high standard.

Meet the Team

Peter Smith
Peter Smith

Financial Controller
Auckland, New Zealand


PETER.SMITH@CUSHWAKE.COM

Download VCard

WE’RE ON HAND TO HELP

Contact us to discuss how our experience on this project could be translated to your business requirements.

Related Services

Centre of Analytics
Providing data-backed insights and business intelligence to drive real estate strategy
Learn more
Portfolio Services Centre

Our global, multi-disciplined, connected teams of real estate professionals partner with on-site/in-market teams to deliver fully-integrated services to our clients.

Learn More
Total Workplace

We support you throughout the entire workplace lifecycle, creating a workplace aligned to business objectives, enhancing organisational performance and engaging employees.

Learn More

More Stories like this one

Image
Auckland City Council • Government
Learn More
Image
Accessable • Healthcare
Learn More
Story Card Image
University of Auckland • Education Services
Learn More

CAN’T FIND WHAT YOU’RE LOOKING FOR?

We’re on hand to help. Get in touch and we can help with any additional information you need.