Services

Global Occupier Services

Making Real Estate Your Strategic Advantage

Driving business performance with comprehensive real estate solutions

At Cushman & Wakefield, our Global Occupier Services (GOS) team transforms real estate portfolios into strategic assets that drive business performance. By optimizing and future-proofing your portfolio while streamlining operations, we ensure your spaces work smarter and more efficiently.

From strategy to execution, we deliver integrated solutions—including space management, workplace innovation, portfolio optimization, program and project management, and integrated facilities management. Powered by industry-leading technology and a global network of specialists, we align every decision with your business objectives.

With the right expertise and insights, we help you navigate change, make data-driven decisions, and implement strategies that create lasting impact. Our real estate strategies ensure that the places, spaces and communities where you operate drive your business performance.

Getting the most out of a business depends upon the people, expertise, and skills that you bring inside.

Aubrey Waddell, Chief Executive, Global Occupier Services

Integrated services for better alignment

Our GOS platform connects real estate strategy with operational execution, acting as an extension of your business. We provide a solid foundation for continuous improvement, ensuring your portfolio enhances performance, maximizes value and drives strong bottom-line results.

Tailored solutions for agility and growth

Every client is unique, and their needs continually evolve. While our experience provides a strong foundation, we take an agile approach—adapting to shifting business priorities and market dynamics to navigate the complexities of managing large-scale real estate portfolios.

Data-driven insights for better decisions

By combining human expertise with best-in-class technology, we drive continuous portfolio optimization. With a focus on operational efficiency, employee productivity, cost control and risk management, we provide the insights you need to make informed, strategic decisions with confidence.

Diversifying Our Supply Chain

We’re committed to fostering a diverse supplier base through our Supplier Diversity Program. Discover how our diverse suppliers help us meet our robust business needs.

The Team Around The Table Podcast

The Team Around the Table podcast opens a new conversation about how having the right team can help today’s business leaders navigate the complexities of CRE and make a meaningful impact for their organizations.

Listen Now

GLOBAL OCCUPIER SERVICES

Manage Your Space

IFM | Enhance operations and employee experience.

By connecting the on-site experience and behind-the-scenes operations, our teams expertly and efficiently manage every facet of your daily facility operations and employee experience.

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PDS | Build and transform your space.

Our project and development advisors bring a long-term perspective that minimizes risk and drives value throughout design and construction.

Learn more about Project & Development Services

Space Planning | Evaluate space consumption and make informed strategic decisions

Our approach to Space Management, Planning, and Occupancy (SPO) integrates across the real estate life cycle, proving that true value comes at the intersection of the spatial environment and the experience of those in that environment.

Learn more about Space Planning & Occupancy

Total Workplace | Optimize the performance of your people and space.

We strategize and implement innovative, consistent workplace solutions and inspiring environments to foster an engaged and productive workforce across your total workplace ecosystem.

Learn more about Total Workplace

Manage Your Portfolio

Insights & Analytics | Analyze your portfolio for opportunity.

Unlock the full potential of your real estate strategy with our Insights & Analytics services. Our Portfolio Strategy and Location Advisory services, combined with our Center of Analytics and Business Intelligence capabilities, provide unparalleled insights to support informed decision-making.

Learn more about Insights & Analytics

Integrated Portfolio Management | Proactively optimize your real estate portfolio.

Our holistic approach to portfolio management integrates Transaction Management, Portfolio Administration, and Insight & Analytics to proactively optimize your real estate portfolio in line with business strategy.

Learn more about Integrated Portfolio Management

Portfolio Administration | Collect, vet and aggregate meaningful data.

Our Portfolio Administration services offer Critical Date Notification, Expense Review, Audit & Recovery Services, Landlord & Tenant Management, Lease Abstraction Services, and Lease & Portfolio Analytics & Reporting.

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Transaction Management | Execute space requirements under optimal terms.

Our Transaction Management services provide comprehensive solutions for commercial property transactions, including Acquisitions & Dispositions, Lease Renewals & Rent Reviews, Lease Restructuring & Surrenders, Transaction Strategy & Planning, and Valuations.

Learn more about Transaction Management

MEET THE TEAM

Aubrey Waddell

Chief Executive, Global Occupier Services

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David Bukovac

Global Head of IFM
Chicago, United States

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Pedro Vasquez

President, Client Delivery, GOS
Seattle, United States

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Bryan Jacobs

President, Head of Growth and Strategy, Global Occupier Services
Costa Mesa, United States

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Richard Middleton

President - International Client Delivery
London, United Kingdom

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Sarah Wiseman

EMD, Commercial Strategy
Chicago, United States

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Jessica Francisco

Chief Sustainability Officer
Hartford, United States

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Despina Katsikakis

Executive Partner, Global Head of Total Workplace
London, United Kingdom

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Shaun Jenkinson

Executive Managing Director, Global Head of Integrated Portfolio Management
Atlanta, United States

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Tyler Paytas

Global Head of GOS Project Management
Reading, United States

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Kay Barrett

Global Head of Space Management, Planning and Occupancy
St. Louis, United States

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We Make It Possible

Technology That Works

We leverage data and technology to uncover potent insights, enabling us to turn your strategic decisions into tangible reality.

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Worldwide Operations

Cushman & Wakefield’s Global Operations Hubs centralize multidisciplinary teams to optimize integrated occupier service delivery—driving scale, efficiencies, and innovation.

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WE MAKE AN IMPACT

Environmental, Social and Governance (ESG)

From sustainability and energy management, commercial real estate has a substantial impact on the environment and on the health and safety of building occupants. We take our responsibility as a steward of the environment seriously and are committed to continually improving our communities.

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A group of diverse colleagues working together

Diversity, Equity & Inclusion

Diversity, equity & inclusion (DEI) is everyone’s responsibility and each of us has a unique role to play – the impact starts with us. We’re committed to building a diverse and engaged workforce and supporting an inclusive environment that continuously delivers impactful results for our clients.

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CLIENT SUCCESS STORIES

Workday
At Workday’s headquarters in California, core values like integrity and innovation take center stage. Our Global Occupier Services team shares these values, and are proud to deliver a wealth of services and expertise for the people driving the future of enterprise software. Because by keeping Workday moving, we’re keeping the world moving too.

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Related Insights

Podcast • Workplace

The Team Around the Table Podcast

There's a better way to outsource corporate real estate—and it starts with choosing the right team.

9/10/2024

Research • Workplace

A New Reason for the Office: Connection and Inspiration

Technology has enabled the workforce to be more virtual and as most employees now have choices of where to work, there’s something different about the office these days. It’s not just the casual attire, the prevalence of videoconferencing or the hybrid work environment.

Despina Katsikakis • 6/5/2023

Podcast • Workplace

Podcast: Reworking the Workplace

In this episode, Michael Creamer is joined by Nicola Gillen, Richard Pickering, Sophie Schuller and Zoe Humphries, lead authors of our new book ‘Reworking the Workplace’ published by Royal Institute of British Architects (RIBA).

Michael Creamer • 6/6/2023

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