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Cushman & Wakefield’s new CapitaSpring office reflects its long-term commitment to Singapore and its growing importance as a global gateway city

Chek Yee Foo • 11/05/2022

Together with the newly-transformed C&W Services office at Viva Business Park, the company showcases the office of the future and the importance of workplace experience 

Cushman & Wakefield (NYSE: CWK), a leading global real estate services firm, has launched its new office premises at CapitaSpring, a new integrated development located within Singapore’s Central Business District (CBD). The launch follows the opening of the C&W Services newly-transformed office at Viva Business Park in March 2022, underscoring the company’s capacity to connect with and serve a diverse range of clients in both the central and decentralised areas of Singapore. Both offices showcase the future of the workplace with an emphasis on sustainability, smart technology applications and Diversity, Equity & Inclusion (DE&I).

Matthew Bouw, Chief Executive Officer, Asia Pacific, Cushman & Wakefield  said, “As a prominent gateway to the Asia-Pacific region and a leading global financial centre, Singapore is an important market for Cushman & Wakefield as it serves as a central hub to service the real estate needs of investors and occupiers across Asia Pacific and globally. We are proud to have built a large and successful business in Singapore with operations spanning close to 50 years and a current staff strength of 2,100. With favourable economic and demographic tailwinds driving commercial real estate activity across Asia Pacific over this decade, Singapore is central to Cushman & Wakefield’s growth and expansion in the region. As we embark on the next exciting chapter of our growth, we will continue to deepen our focus on client services, people development and community engagement as well as sustainability and technology innovation, which support Singapore’s National Green Plan 2030 and Smart Nation journey,” 

The opening of the new office in CapitaSpring, one of the tallest and most sought-after buildings in Singapore is a significant milestone for Cushman & Wakefield. 

Anshul Jain, Managing Director, India & SE Asia, Cushman & Wakefield said, “Our new office with its prime business address within the CBD reflects our strong and rapidly growing reputation as a regional real estate services powerhouse and puts us at the heart of the business community where our local, regional and international clients are based. The new space also allows our people to embrace an activity-based hybrid way of working that will foster better connectivity and collaboration as well as drive higher productivity and efficiencies. It is also a ‘living brochure’ where our clients can see and experience the office of the future.”

The design and fit-out of the new office puts our employees at the centre as we incorporate feedback and findings from the company’s ‘Experience per SF™ (XSF)’ and pulse surveys, time utilization studies, employee focus groups and business roundtable sessions. The 11,400 sq ft space will enhance employees’ workplace experience and lead the way for the future of work by:

  • Embracing sustainability - Cushman & Wakefield is currently aiming to achieve the Building and Construction Authority (BCA)’s Green Mark accreditation by ensuring its facilities are designed with resource conservation and sustainability in mind.
  • Evolving space standards to reflect a post-pandemic office – With a shift in the purpose of office from an obligation to a place of destination, the new office is built for more in-person collaboration and community connection:
    - Introduction of functional work points on top of 80 workstations to support overflow during peak periods
    - Half of the space is dedicated to collaboration purposes, with 17 meeting rooms and phone booths as well as open spaces; this is double the collaboration space at our previous office.
    - Multi-purpose functional environments to suit varying styles of work. The ‘Library’ is devoted to quiet, individual work, the ‘Saloon’ offers a café setting where employees can eat, meet, connect and work, while collaboration areas and configurable event spaces can be used for meetings and networking.
  • Leveraging technology – To address the growing demand for flexibility at work, Cushman & Wakefield has created a fully tech-enabled environment that facilitates seamless connectivity as employees move between spaces and locations within the office. Furthermore, a new desk booking system, developed in partnership with Indoor Finders allows employees to reserve desks within close proximity to their teams to help foster team bonding and cross-collaboration efforts.  

“As a leading firm in our industry, we are constantly looking ahead at trends that will shape the future of real estate. Our new offices in Singapore depict how we have adapted our real estate and occupancy strategies to align with the changes in the post-pandemic business environment, support the evolving needs of our clients and the next-generation workforce while focusing on our business growth and priorities around sustainability and DE&I. We look forward to further grow our business in Singapore and the region and servicing more clients from this strategic hub,” said Mr. Jain.  

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