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Luis Fernando Deak • 10/11/2022

Accelerated by the pandemic, companies and employees have reached an inflection point in redefining our world of work. Disappearing are the days when companies required their office employees to gather in a central place five days a week. As we navigate the adoption of hybrid work models, it’s inarguable that the needs and expectations of both employers and employees are changing rapidly. 

Flexible Office’s Role in a New Era of Work

These demands, amplified by tight labor markets, are forcing employers to act urgently. At the same time, as they quickly assess new hybrid models, organizations want to retain the inherent business value a traditional office environment provides: the chance to be creative, collaborate, mentor, learn, to build culture together and more.

Leaders are now asking, how can the flexible office space fit into a portfolio strategy? How does it compare to traditional offices and at home workplaces from an experience perspective? From a productivity and performance perspective? An engagement perspective?

A key question has become, “Can embedding flexible office space into the workplace ecosystem help companies and their employees find the right balance?” To explore these questions and others, Cushman & Wakefield partnered with WeWork to develop a global workplace experience report, surveying 800 people working in WeWork spaces in London, Singapore, and New York. The survey is an extension of Cushman & Wakefield’s Experience per Square FootTM (XSF) survey, which gathered more than 6 million data points from 125,000 people on their workplace experience over the past five years. In the latest response from WeWork members, 94% of respondents are similar to the larger XSF sample – while they’re working in a WeWork space, they’re part of a large organization and are working alongside other colleagues.

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