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Facility Management Portal Facilities

Rodrigo Costev • 6/6/2024

In addition to all the know-how of Facilities Management professionals, Cushman & Wakefield provides FM clients with centralized management software that aims to meet with quality the governance and administration needs of building maintenance services, specialized maintenance and softservices.

The Facilities Portal is an easy-to-implement and use tool and is available for use via the web and APP in a secure environment.
In the FM segment there are many CMMS (Computerized Maintenance Management System), but the Facilities Portal is more than a software or computerized Facilities Management system, as it was developed to organize demands, routines and procedures, being a more complete and flexible tool .
The Facilities Portal was designed and developed to serve and manage the various FM service lines, supporting operations with various functionalities, such as:
• Opening service calls/tickets and corrective maintenance with the possibility of quick access via QRCODE
• Management of multi-sites (multiple addresses)
• Management of multiple maintainers and service providers, supporting executors in organizing their routines and responsibilities
• Customization of routines and periodicities according to the specificity of each scope
• Planning periodic routines (preventive maintenance, for example)
• Stock control and spare parts
• Asset management using QRCODE
• Performance indicators: SLAs, satisfaction, purchases, etc.
• Document management and data traceability
• Satisfaction survey for each service provided
• Connectivity with other software
• Support for dashboards in PowerBI
Ensuring security and continuity and enhancing customers' business is the most important goal for Cushman & Wakefield, always acting with transparency, trust and quality in its deliverables.

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