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Office Visitation Rates Rebound as Work Patterns Evolve Post-Pandemic

Jayden Lapin-Tatman • 6/17/2024

“Manhattan in Motion,” a New Report by Cushman & Wakefield, Analyzes the Upward Trend and its Impact on the Future of the Office in Manhattan

New York, NY – June 17, 2024 – A new report by Cushman & Wakefield highlights the resurgence of office visitation rates in Manhattan, signifying a robust recovery from the COVID-19 pandemic. Utilizing data integrated with nearly 700 Class A and B buildings in the firm’s dataset, “Manhattan in Motion” analyzes the upward trend and its impact on the future of the workplace in Manhattan.

"The resurgence in office visitation rates is a testament to the resilience and adaptability of Manhattan's workforce," said Lori Albert, Director of Tri-State Research. "Our analysis, leveraging advanced location intelligence from and Cushman & Wakefield’s unique dataset, reveals not only a quantitative recovery but also a qualitative shift in how companies are valuing office culture and in-person collaboration. This trend is a strong indicator of the evolving dynamics in the commercial real estate market post-pandemic."

Key findings include:

  • Weekly Office Visits: Anonymized mobile device data recorded a weekly average of 2.3 million office building visits in March 2024, yielding a 72.2% recovery from February 2020 levels.
  • Peak Weekday Visits: Average weekday visits are the highest on Wednesdays, reaching an 83.5% recovery of the February 2020 baseline—11.3 percentage points higher than the overall market.
  • Performance of Trophy Assets: Trophy assets accounted for 16.7% of Midtown’s average weekly visits in March 2024, marking an increase of 100 basis points from one year ago.
  • Occupied Square Footage: Over the past three years, occupied square footage has become 74.2% more concentrated, contracting from 468.1 square feet (sf) per visit to 120.6 sf per visit in the first quarter of 2024.

The report’s findings underscore the evolving dynamics of work patterns post-pandemic, highlighting notable differences across various markets and asset classes and illustrating a positive trend in office utilization, with significant implications for the future of workspaces in Manhattan.

The full report can be downloaded here

About Cushman & Wakefield

Cushman & Wakefield (NYSE: CWK) is a leading global commercial real estate services firm for property owners and occupiers with approximately 52,000 employees in nearly 400 offices and 60 countries. In 2023, the firm reported revenue of $9.5 billion across its core services of property, facilities and project management, leasing, capital markets, and valuation and other services. It also receives numerous industry and business accolades for its award-winning culture and commitment to Diversity, Equity and Inclusion (DEI), sustainability and more. For additional information, visit

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