Cushman & Wakefield commences integrated property services across iconic Sydney waterfront precincts

Cushman & Wakefield has successfully completed the mobilisation and transition of its expanded partnership with Placemaking NSW and has commenced delivery of integrated property services across some of Sydney’s most prominent waterfront and public precincts. 

The five-year contract brings a broad range of property services together under an integrated delivery model across a portfolio that includes The Rocks, Barangaroo, Darling Harbour, Ballast Point Park and waterfront areas in Pyrmont. The portfolio also encompasses more than 100 heritage buildings and significant destinations including White Bay Power Station and the new Sydney Fish Market. 

The commencement of services follows an extensive mobilisation and transition program and represents a significant expansion of Cushman & Wakefield’s relationship with Placemaking NSW. While the firm has provided facilities maintenance services at Barangaroo for around a decade, the new contract introduces a substantially broader scope of services, responsibilities and precincts under an integrated portfolio-wide model. 

Under the new model, Cushman & Wakefield is delivering portfolio operations and property management, facilities and asset management, project management, event operations, environmental sustainability and on-site help desk services. 

Cushman & Wakefield Regional Director, Facilities Management, Justin Ticehurst said the transition marked a new phase in the firm’s partnership with Placemaking NSW. 
“Our focus throughout mobilisation has been on ensuring a seamless transition and establishing an integrated service model that supports Placemaking NSW’s objectives for these important precincts. 

“These are some of Sydney’s most recognisable and highly activated public places, each with its own operational requirements, heritage considerations and community significance. Our role is about bringing together the right people, systems and expertise to support their ongoing operation while delivering a consistent experience across the portfolio. 

“The scale and breadth of this contract represents a significant step forward for our team, bringing multiple services and precincts together under one integrated delivery model.” 

The portfolio presents a complex operating environment, combining high levels of public visitation and major events with commercial, heritage and community assets. Across the precincts, service delivery requires the management of public amenity, safety and asset integrity alongside environmental stewardship, event activity and the individual heritage, design and operational requirements of each location. 

Cushman & Wakefield’s Senior Account Director, Facilities Management, Ray Sharp will lead ongoing service delivery following the mobilisation and transition phase and said the integrated approach would enable teams to work across traditional service boundaries and provide a more coordinated model across the portfolio. 
Mr Sharp said “The successful mobilisation has been a significant undertaking and reflects the strength of collaboration between our teams and Placemaking NSW. 

“Bringing property management, facilities and asset management, projects, events and sustainability together within one integrated model allows us to take a more holistic view of each precinct and how it operates. 

“Our priority now is delivery. We want to support Placemaking NSW in caring for these places in a way that protects their unique character while ensuring they continue to operate safely, efficiently and effectively for the businesses, visitors and communities that use them every day.” 
The five-year base contract consolidates services that had previously been delivered across separate providers into a broader integrated property services model, with Cushman & Wakefield now commencing ongoing delivery across the Placemaking NSW portfolio.