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National Disability Insurance Agency National Disability Insurance Agency

STORIES

National Disability Insurance Agency: Relocating A Larger Office Space

01 THE CHALLENGE

The National Disability Insurance Agency (NDIA) relocated its national office from Canberra to Geelong in 2014. However, NDIA needed a new space that could house all its 1,200 employees, currently occupying 11 properties across the Geelong Central Business District.

With the lack of A-grade locations in Geelong, NDIA, along with the Department of Human Services (DHS), crafted a joint tender for a new building. They subsequently engaged the Cushman & Wakefield Workplace Solutions team for advice.

02 THE SOLUTION

Cushman & Wakefield rolled out the project in three phases between March 2017 and May 2019.

Through the project we provided the following end-to-end services:

  • Property and workplace strategy
  • Communications plan
  • Employee behavioural change programme
  • Decommission activities for sites previously part of NDIA’s property portfolio
  • Move management programme including a seamless relocation with minimal disruption to core business
  • Employee engagement programme
  • Block and stack plan for allotting space, considering new and existing tenants
  • Space allocation for workstations, lockers, storages, end-of-trip facilities, and car parking

 

 

03 THE RESULT

NDIA finalised an A-grade five-story building with 13,680 net leasable area. It started relocating to the new office in April 2019.

All employees adopted a clean desk policy, resulting in staff working flexibly at a ratio of 1:1.2. The building has also incorporated various Disability Discrimination Act-compliant features, ensuring accessibility in the workplace.

Meet the Team

Lisa-Mhaya_Headshot_AUS
Lisa Mhaya

Director, Workplace Solutions
Melbourne, Australia


+61 (3) 96317589

Lisa.Mhaya@cushwake.com

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Carey Edwards

Workplace Portfolio Occupancy Lead
Melbourne, Australia


Carey.Edwards@cushwake.com

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Emma Butler

Workplace Solutions Manager
Melbourne, Australia


+61 (413) 745573

Emma.Butler@cushwake.com

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