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Total Workplace

Total Workplace brings industry leading thought leadership, strategy and guidance to help clients implement innovative and consistent solutions through the use of tools, technologies and best practices.

Total Workplace delivers business value to clients, helping connect the impact of real estate to other core business goals: talent attraction and retention, space and energy efficiency, employee experience and productivity, wellness and sustainability.

For employees today the workplace experience is increasingly important. It’s no longer just about the pay and benefits.

The workplace can also fuel ambition to drive business performance. Businesses are facing new challenges in creating ways of improving employee attraction, retention and engagement, while keeping overall real estate costs low.

We’re here to support you throughout your entire workplace lifecycle. We drive integration across our businesses to provide better value and consistent delivery from creating a vision for your workplace that matches your business objectives, to delivering workplaces that enhance organizational performance and day to day employee experiences that can help you anticipate and manage future priorities.

Total Workplace delivers business value:

  • Based on business priorities
  • Tied to culture and values
  • Evidence based business cases
  • Incorporating Cushman & Wakefield thought leadership and global best practice

We implement full programs of change and communications, embedding long-lasting behavior that ensure organizational change becomes business as usual.

Vision & Strategy. We uniquely combine workplace and location insights to advise on where and how to engage the best talent.

Our workplace teams develop workplace and change programs that are aligned to business objectives, enhancing organizational performance and driving employee experience.

Project Management & Delivery. Our professionals have all the experience and skill sets to manage any program or project, regardless of size or location. Our investment in cutting-edge technology and real-time reporting systems, project manager training, and compensation programs has been designed to attract and retain top professionals with technical expertise and advanced degrees in architecture, engineering, construction, and program management.

Planning & Occupancy. We identify at an early stage behavioral, spatial and technological changes necessary for success. We produce data analytics that support strategy & planning activities, and analyze, evaluate and manage space data to provide thoughtful space solutions and projects, ranging from large scale moves or restacks across our clients' global portfolios.

Flexible Workplace Solutions. Our experts provide an in-depth portfolio review and option analysis to support the development of all potential investment strategies and business model review in flexible workspaces across both portfolio and individual assets.

Experience Management. Our  managers consider each touch point across the employee journey from environment, people, tools and processes necessary to deliver expected outcomes. We have also developed an employee experience survey tool - Experience per SF™ (XSF) - helps our clients measure and diagnose the workplace experience, develop an improvement action plan and investment roadmap.

Smart Buildings. Smart Building Solutions focuses on both the occupant and the operational efficiency of the building, identifying the main drivers that provide business intelligence and enable facilities executives to anticipate and address the ever-changing needs of occupants.

“Why we need to take a hospitality mindset” with Despina Katsikakis
We need to bring new skills to the industry; we don’t need more chartered surveyors, we need more analysts, tech designers, curators, experience managers, human behavior experts, and environmental and wellbeing experts. We as an industry need to take a hospitality mindset to focus on customer satisfaction and ongoing loyalty and service rather than transactions.
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