Director, Total Workplace • United States
Kelly Mann is a Manager in Cushman & Wakefield’s Strategic Consulting group. Kelly has 20+ years of experience in the commercial real estate industry ranging from lease administration, client relationship management and the strategic alignment of real estate with the operational needs of corporate owners and occupiers. She is responsible for business development and management of portfolio optimization and workplace analysis projects from the initiation through completion.
Kelly works to develop partnerships with clients and to improve a client’s brand experience with solutions that drive culture and integrate people, place and technology while supporting their real estate objectives.
Kelly is also Vice Chair for Hildebrand Family Self Help Center and enjoys bringing her corporate insights to the non profit sector.
Kelly was most recently VP, Corporate Client Relationship Manager at TD Bank, where she rolled out their first US focused Change Management Workplace program. Kelly also opened the first Break Room for TD providing on site technology help for TD employees with the concept being rolled out to other North American headquarters
She began her career within commercial real estate as a Leasing Manager which evolved into a focus on relationship building and client support. She is a leader in workplace strategy and the alignment of business and real estate strategies while supporting each client and their unique cultures. Kelly has been active in workplace and portfolio strategies with Coldwell Banker, BNY Mellon and TD Bank.
• Lean Six Sigma, Yellow Belt, October, 2018
• Third Sector New England, Board Chair Governance Program, May 2015
• MAGIC (Making a GREAT Impression on Customers), January 2010
• Commercial Lease Analysis & Negotiations, BU Center for Professional Education, Spring 2005
• Licensed Massachusetts Sales Agent since 2005
Bachelor of Arts, University of Rhode Island