The outbreak of COVID-19 has impacted almost every industry and sector worldwide. As its path and endgame continue to evolve, its resulting effect on law firm strategy and operations is still very much a “work in progress.” It is in that context that we are pleased to present the results of our eighth annual Bright Insight survey and our perspective on what these findings imply. This year’s survey features a combination of past trends that are ongoing, accelerating trends that were evident pre-COVID-19, abrupt changes in direction as a result of the pervasive disruption caused by COVID-19, and significant areas of uncertainty that are still being addressed.
Hot Topics included in the 2021 Bright Insight Report:
- 2020: A Year of Dramatic Change
- Business drivers & competition
- Issues impacting business competition
- Remote work
- Workplace shifts
- Office real estate trends
- Technology
- Recruitment & retention of talent
- Legal workforce & attorney departure
- Diversity & inclusion
- Future trends
