Digital ordering and delivery have been growing 300 percent faster than dine-in traffic since 2014 – and these behaviors show little sign of slowing. According to QSR Magazine, restaurant delivery sales are projected to grow at more than three times the rate of on-premises revenue through 2023 and the majority of the growth will be in digital orders, which are expected to grow at a compound annual rate of more than 22 percent through 2023.
One might think delivery apps are bringing more restaurants to more people, improving profitability in the process, but the reality is that in many instances these apps are “eating up” restaurant space as well as taking a hefty bite out of smaller restaurants’ profits.
What can restaurants do to survive? Read the full article.