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Services

Asset Services

Partnering for better asset performance
Asset-Services-Featured.jpg

Relentlessly optimising assets and portfolios for our clients, regardless of complexity

Asset Services transcends traditional building management by creating and enhancing experiences for all property stakeholders. Our placemaking solutions optimise user interactions and deliver smarter, more sustainable environments. 

Understanding that each client has unique requirements, our multiskilled teams deliver specialised expertise across all property types and sectors to maximise your real estate investment value. Our approach increases revenue by capitalising on lease events and investment programmes, strengthening client relationships through innovative service delivery. With comprehensive market knowledge and local expertise, we position your assets for long-term success. 

Ready to enhance your places with smarter solutions that deliver sustainable long-term returns? Contact us today. 

What Sets Us Apart

Relentless focus on detail

Meticulous attention to detail, even at scale, delivers exceptional long-term outcomes. Our teams concentrate on critical details across all asset classes to enhance performance, reduce costs, mitigate risks, and create safe, sustainable spaces. In the UK market, this precision approach helps navigate complex regulatory requirements and ensures compliance with evolving sustainability standards.

Tailored programs, better experiences

Every client and property is unique. We listen, learn, and design customised programmes that create a distinctive sense of place. While we harness technology to drive insights that fuel action, we prioritise human connection in every client and tenant interaction. Our UK-specific programmes reflect local market conditions, cultural preferences, and regulatory frameworks.

Timely, accurate financial reporting

From complex accounting and reporting to daily transaction processing, our client accounting team delivers accurate, real-time reporting. This enables confident, well-informed decision-making that aligns with UK accounting standards and regulatory requirements, supporting your business objectives with transparent financial oversight.

Seamless transitions, consistent support

Our dedicated property transition services provide unmatched compliance oversight, quality control, and service continuity from day one. We understand the intricacies of UK property law, lease structures, and market practices, ensuring smooth transitions that maintain operational excellence throughout the process.

Optimised operations, sustainable outcomes

Our Engineering Operations and Sustainability Services teams take a proactive, solutions-oriented approach that reduces costs, extends asset life, and transforms properties into energy-efficient, high-performing workplaces. We align with UK sustainability targets and green building standards to future-proof your investments.

Experiences that drive value

By blending culture, community, and technology, we create memorable experiences that improve retention through strong tenant relationships and drive long-term asset value. Our placemaking approach reflects British business culture and community expectations, enhancing property appeal and performance.

Services

Service Portfolio


Property Management


We deliver comprehensive coordination of all day-to-day activities arising from commercial property ownership and tenant occupation. Our service increases net operating income, maximises operational efficiency, ensures statutory and environmental compliance, and provides robust, accurate reporting that enables exceptional service at great value. 

Operational Asset Management 


Customised Operational Asset Management solutions for investor clients, ranging from individual support tasks to comprehensive regional offerings. Services are tailored to individual client, fund, and property needs, including due diligence support, business plan development, capex and tenant improvement management, capital investment, ESG strategy implementation, lease strategy, and tenant negotiation. 

ESG Solutions


Protect and create value to improve asset performance and ensure climate resilience and future-proofing through proactive engagement on ESG issues across the property lifecycle. We help clients navigate UK sustainability regulations and achieve environmental targets. 

Placemaking


Transform service into experience through storytelling and environment creation. We understand each building's unique story and curate events catering to the tenant and customer base within, creating environments where customers and tenants want to be and are reluctant to leave. 

360° Support


Benefit from seamless support across your asset or portfolio lifecycle, including underwriting and acquisition evaluation, leasing, property purchase and sales support, research, project management, design & build, debt advisory, valuation, and disposition. 

Specialisation

Industry Expertise

Office Asset Management


We provide tenant experience programmes, space optimisation, sustainability upgrades, and lease management for a range of properties, from City offices to business parks. Our focus is on creating tenant-friendly environments while maximising rental income and asset value.

Learn more about our office services

Industrial Asset Management


We manage warehouses, distribution centres, and manufacturing facilities, improving operational efficiency and sustainability. Our expertise ensures properties meet evolving logistics and occupier needs while maintaining compliance. 

Learn more about our industrial services

Retail Asset Management


We manage shopping centres, high streets, and retail parks, enhancing footfall and tenant performance through placemaking strategies. Our goal is to ensure retail assets remain competitive and profitable in a dynamic market. 

Learn more about our retail services

Living Asset Management


We manage residential developments, build-to-rent schemes, and student accommodation, focusing on resident satisfaction and community engagement. Our strategies enhance lifestyle offerings, optimise occupancy rates, and drive asset performance in the residential sector. 

Learn more about our living services

Hospitality Asset Management


We provide comprehensive management for hotels, resorts, and leisure properties, optimising guest experiences and operational efficiency. Our expertise ensures these assets deliver superior financial performance and maintain high service standards within the dynamic hospitality market. 

Learn more about our hospitality services

Healthcare Asset Management


We manage hospitals, clinics, and specialist healthcare facilities, ensuring regulatory compliance and operational excellence. Our focus is on creating environments that support patient care while maximising the efficiency and value of healthcare assets. 

Learn more about our healthcare services

Team

michelle gloder
Michelle Gloder

Head of Customer Experience, Asset Services, UK
London, United Kingdom

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Vaughan-Taylor
Vaughan Taylor

Head of Facilities Management, Asset Services, UK
London, United Kingdom

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Tim Hallett - London
Tim Hallett

Head of London Asset Services
London, United Kingdom

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Patricia Bret
Patricia Bret

Head of Client Engagement
London, United Kingdom

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Jonathan WArd
Jonathan Ward

Head of Business Excellence
Leeds, United Kingdom

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Contact us

Research

REsidential Forecast
Article • Investment / Capital Markets

Residential Forecast 2026

Get insights into the UK housing market for 2026. Uncover trends in house prices, sales market shifts, and rental market projections.
Millie Harper • 16/12/2025
Changing Attitudes Towards Greener Homes
Article • Sustainability / ESG

Changing Attitudes Towards Greener Homes in the Face of the 'Cost of Living Crisis'

The residential sector accounted for approximately 17% of all carbon dioxide emissions in the UK in 2021, meaning our homes are key to cutting emissions and reducing our chance of hitting the 1.5℃ global warming threshold. 
Ellie Healy • 04/10/2023
Flexible-Logistics---Web-Card---750-x-456
Insights • Investment / Capital Markets

The Emergence of the Flexible Logistics Market

As the logistics and industrial market reaches another key junction, conversation in and around the sector is beginning to pivot. The recent wave of investment has transformed the sector not only in terms of its physical footprint and fresh contingent of new occupiers, but also from an operational perspective.
Edward Bavister • 16/08/2023
Glass office facade with tree Australia
Article • Sustainability / ESG

Taking Responsibility for our Waste

Waste plays a sizeable part of the UK’s Net Zero goals, disposal and treatment of waste alone (including wastewater) represented 6% of UK greenhouse gas emissions in 2021, so there is a clear interest in reducing the UK’s waste output and improving the processes in place to handle waste that is unavoidable.
Giles Flaxton • 16/08/2023
self storage
Research • Investment / Capital Markets

Repurposing For Self Storage – A Creative And Value Accretive Solution For Obsolete Space

Repurposing not only offers a cost-effective solution for expanding operational footprint for Self Storage operators but also contributes to sustainable development and ESG objectives by utilising an existing structure and retaining the embodied carbon within.
Fred Clifford • 12/06/2023
20 things to know about sustainability (image)
Article • Sustainability / ESG

The Energy Savings Opportunity Scheme (ESOS): a key step towards Net Zero

ESOS (the Energy Saving Opportunity Scheme) is the UK variant of the EU-wide application of Article 8 (4 to 6) of the EU Energy Efficiency Directive (2012/27/EU). ESOS was formalised in 2014, is administered by the Environment Agency and is now in its third phase as the scheme renews every four years (2014, 2019 and 2023). 
30/05/2023
20 things to know about sustainability (image)
Article • Sustainability / ESG

Greenwashing and the Sustainability Disclosure Requirements

The FCA is aiming to create an investment environment in which consumers have access to clear, comparable criteria for qualifying sustainable investments, ensuring they are well-informed of what “green” looks like.
02/05/2023
europe-banking-system-web-card
Insights • Workplace

European Banking System: Not a Simple Game of Dominos

Given the recent volatility in the Banking sector following the collapse of a few U.S. mid-sized to small banks causing concerns over the potential for a financial crisis, Cushman & Wakefield Research provides its analysis on what this means for Europe and the commercial real estate sector. 
Sukhdeep Dhillon • 28/03/2023
ECB
Article • Investment / Capital Markets

The ECB finally joins the rate-hike club

The European Central Bank (ECB) raised rates by 50 basis points at its July meeting, ending eight years of negative interest rates and bringing the deposit rate to zero. Find out what the rate increase means for the commercial real estate market.
Sukhdeep Dhillon • 27/07/2022
workplace
Insights • Workplace

Flexible Offices in the Changing Workplace

The following report examines the current state and the expected future of the flexible office sector for landlords, occupiers, and operators / providers across five themes.
David Smith • 25/01/2022
COP26 (image)
Article • Sustainability / ESG

COP26 Glasgow Climate Summit: Implications for Real Estate

World leaders representing governments and industry came together in Glasgow, Scotland for COP26 to address how to achieve targets set as part of the Paris Climate Agreement 2015.
16/11/2021
Role of the City CArd (image)
Insights • Sustainability / ESG

The Role of Cities in Defining Our Environmental Future

To support that future, the urban ecosystem needs to be at the heart of urban and development planning. While some might argue that’s a constraint on development, it’s actually an opportunity.
03/06/2021
View all

FREQUENTLY ASKED QUESTIONS

Property and asset management services encompass the comprehensive oversight of real estate investments to maximise value and performance. We deliver these services through our integrated approach that combines day-to-day property operations with strategic asset enhancement. Our UK teams understand local market conditions, regulatory requirements, and tenant expectations, providing tailored solutions that optimise both operational efficiency and long-term asset value. We leverage our extensive local network and global expertise to deliver results that exceed client expectations. 

We provide comprehensive property management services including facilities management, tenant relations, lease administration, financial reporting, maintenance coordination, and compliance oversight. Our UK teams specialise in managing diverse property types across office, industrial, and retail sectors. We ensure properties meet all statutory requirements while optimising operational costs and tenant satisfaction. Our services are tailored to each property's unique characteristics and client objectives, supported by advanced technology platforms and local market expertise. 

We deliver property asset management through strategic oversight that maximises investment returns and minimises risk. Our approach includes business plan development, capital expenditure management, lease strategy implementation, tenant negotiation, and market positioning. We work closely with investors to understand their objectives and develop customised strategies that align with their investment criteria. Our UK teams provide regular performance reporting, market analysis, and strategic recommendations that enable informed decision-making and superior returns. 

Our competitive advantage lies in our combination of global expertise and local market knowledge, supported by our comprehensive service platform and proven track record. We offer integrated solutions that span the entire property lifecycle, from acquisition to disposal. Our UK teams understand local market dynamics, regulatory requirements, and tenant expectations, enabling us to deliver superior results. We invest in technology and talent to ensure consistent service delivery and maintain long-term client relationships built on trust and performance.

While our primary focus in the UK market centres on commercial properties, we provide comprehensive asset management services for residential investment properties through our specialised teams. We understand the unique requirements of residential investors, including tenant management, regulatory compliance, and yield optimisation. Our approach combines operational excellence with strategic asset enhancement to maximise rental income and capital appreciation. We work closely with property owners to develop tailored management strategies that align with their investment objectives and market conditions. 

WANT TO KNOW MORE?

If you would like to find out more about our specific expertise, or discover how we could work with your company, please contact a member of our team – we’d be delighted to hear from you.
CONTACT US
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