Executive Managing Director, Americas Head of Flexible Workplace • United States
Melanie Gladwell is the Head of Flexible Workplace Solutions for the Americas at Cushman & Wakefield. She joined the firm in 2019 to lead this dynamic and fast-growing sector. Her team of coworking experts deliver flexible experiential real estate advisory services with institutional insights, tools and products, along with flex brokerage transaction & portfolio management capabilities for both Occupier and Investor clients.
Summarily, Melanie is a results-driven growth management specialist known for generating profitable incremental revenue streams. She brings more than 20 years' experience in guiding start-ups and large enterprise through growth, turnaround and integration initiatives. Leveraging a varied industry background with a foundation as a builder of services, solutions and products derived from turnaround and expansion leadership roles, Melanie’s areas of expertise include customer affinity and loyalty programs, sales & marketing, change enablement consulting with Prosci® certification and flexible workplace. Melanie's accomplishments as a global sales and marketing leader fuel her unique point of view and capability to scale for growth, mentor top flight teams and deliver solutions that drive results.
Prior to C&W, Melanie served as VP, Global Head of Change Management at RGP, a multinational business consulting firm. She ideated and commercialized the practice through delivery of a differentiating value proposition, customer experience and methodology which produced direct and halo revenue across the practice and the organization. Melanie’s team led large enterprise transformational initiatives with clients like Amazon Web Services, Google, Intel and American Express. Her understanding of how to leverage workplace modernization, culture of continuous improvement and employee engagement is the cornerstone of her success. Since 2003, her senior leadership turnaround and expansion achievements at leading flex workplace providers HQ Global, Regus, Servcorp and Carr have made her a recognized industry leader and innovator in the flexible real estate space.
- Prosci® Certified Change Practitioner
- Executive Associate, Institute for Independent Business
- m-MBA in Integrated Marketing, Rutgers Business School
- BA in Communications, University of Delaware
Research • Workplace
MarketBeat • Insights
MarketBeat • Insights