Share: Share on Facebook Share on Twitter Share on LinkedIn I recommend visiting cushmanwakefield.com to read:%0A%0A {0} %0A%0A {1}

The Benefits of On-Demand Facilities Management Capabilities

3/19/2020
On-demand facilities management capabilities include emergency maintenance, disaster recovery, reactive maintenance for unexpected asset failures, and more. Learn about the benefits of on-demand facilities management now.

In the world of modern facility management, it is easy to assume that all reactive maintenance can be avoided. That is an impracticality, and it will cost your company much more if you do not plan for some degree of reactive maintenance. Now, there is an argument that true reactive maintenance differs from maintenance needs that arise out of necessity and without respect for available preventive maintenance. In other words, facility managers must strike a balance between unplanned, reactive maintenance, and on-demand facilities management capabilities.

Are All On-Demand Facilities Management Capabilities Costly?

Understanding on-demand facilities management capabilities versus reactive maintenance and facilities management needs is a complex task. On the one hand, all unplanned maintenance needs are a form of reactive maintenance. But, failure to plan for the unexpected sets an organization up for failure. Unforeseen events may arise, such as a motor vehicle collision with the building or black swan weather events. While facility managers can take steps to reduce the risk of severe damage, they must have and always-ready maintenance strategy in place. With that in mind, an always-ready maintenance strategy is a form of reactive maintenance.

The Benefits of On-Demand Services

On-demand facilities management capabilities allow facility managers to prepare for the unexpected. Since the modern building landscape is continuously changing, powered by the rise of cloud-computing technologies and on-demand services, facility managers have the option to effectively outsource the need at a predictable, reasonable expense. As explained by Propmodo, “buildings are businesses. They are complicated businesses that are exposed to natural elements and human stupidity (not sure which is worse, but I have a hunch). Therefore, it follows that buildings are a great candidate for microservices [outsourcing of on-demand facilities management capabilities]. Quite a bit of specialized services already exists (tradesmen, cleaners, bookkeepers, event staff), but they are often not contracted under predictable service plans and can be quite a bit of trouble to oversee.” To stay competitive, facility managers need an option that can rapidly scale the workforce, handle unusual management requests, and meet virtually any need. That’s the primary benefit of on-demand services.

How to Improve On-Demand Management and Maintenance Capabilities

Applying on-demand facilities management capabilities must follow a robust series of steps in both service planning and management approaches. These include:

  • Using a dedicated system, such as CMMS, to track the overarching facility needs, including the need to schedule on-demand maintenance as needed.
  • Prioritizing maintenance based on data, creating a preventive, predictive and evolving work schedule.
  • Continuously watching the budget to account for unforeseen needs and necessary upgrades throughout a reporting period.
  • Increasing team size to handle new projects, including refreshes, retrofits, or even new construction.
  • Using a centralized communications platform to reduce delays in submitting requests for on-demand work and avoiding disruptions.

Put the Power of Dedicated, On-Demand Facilities Management Capabilities to Work

On-demand facilities management capabilities are critical to the modern building, and as buildings grow smarter, maintenance should move away from the purist idea of reactive maintenance and toward preventive, predictive maintenance. After all, if a manager can identify and fix problems before they arise, maintenance costs will decline. Of course, there will always be a new risk or need that will require work outside of the realm of preventive, predictive capabilities. To that end, on-demand services can save the day.

Related Insights

office boosts energy (image)
Article • Workplace

Infographic: Three Reasons the Office Boosts Energy

Workers in the office are more energized. XSF’s latest insights show how a return to the office promotes the work-life balance and inspiration that lead to higher energy.
Bryan Berthold • 8/9/2021
Retail Landscape (image)
Insights • Facilities Managment

Consumer Behaviors, the New Retail Landscape & The Role of FM

An evolving retail landscape and changing consumer behaviors are having a profound impact on the role of facilities management (FM).
3/12/2021
FM Toolbelt (image)
Article • Facilities Managment

It’s 2021: How Can You Tighten Your FM Toolbelt?

The past year has put enormous pressure on many facilities pros to economize -- but where’s the right place to tighten your FM toolbelt?
3/5/2021

Ready to talk?

Our professionals are ready to provide further details on this and many other topics.

Cushman & Wakefield uses cookies to analyze traffic and offer our customers the best experience on this website. Close this dialog to confirm your consent, or visit this page to learn more:
Cookie Notice

MORE OPTIONS
Agree and Close
These cookies ensure that our website performs as expected,for example website traffic load is balanced across our servers to prevent our website from crashing during particularly high usage.
These cookies allow our website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced features. These cookies do not gather any information about you that could be used for advertising or remember where you have been on the internet.
These cookies allow us to work with our marketing partners to understand which ads or links you have clicked on before arriving on our website or to help us make our advertising more relevant to you.
AGREE ALL
REJECT ALL
SAVE SETTINGS