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Refreshes, Retrofits, and Rollouts: Facilities Construction Considerations for Multi-Location Enterprises

3/25/2020
During refreshes, retrofits, and rollouts, taking the right facilities construction considerations can save time and money, as well as boost customer satisfaction and engagement.

Depending on the size and scale of your project, costs may soar out of control, management grows more complex, and ensuring schedule adherence becomes difficult at best. However, taking a few facilities construction considerations for your buildings’ refreshes, retrofits, and rollouts will benefit multi-location enterprises and streamline project management.

Start With the Costs of Any Project

The first step in any project lies in setting the standards for the project’s completion and determining its costs. Without cost management, meeting the planned deadlines will grow more cumbersome. Moreover, your organization needs to track total costs of projects as well as individual costs, down to the facility-level. This step is crucial to planning around other maintenance and operations costs too.

Devise a Plan Based on Data

Strategic facilities construction considerations always rely on data. Data is the most valuable resource in modernity, and it eliminates uncertainty and guesswork from project planning. Also, using metrics helps improve planning processes and avoid risks. As reported by Facility Executive:

“Operating expenses impact a number of business units and stakeholders. Decide and then outline what metrics would drive a successful program for your company. For example, reducing downtime from failed HVAC/RTU units is important for reducing operating expenses, as well as improving customer experience and employee productivity.

Dive into the data. Gather as much data as possible to arm your partners with utility-specific and equipment-specific information. For example, consider working with a partner to take stock of inventory by type and equipment age while gathering any historical data on maintenance expenses incurred.”

Avoid Unnecessary Modifications to the Plan That Don’t Add Value

Unnecessary modifications are the harbinger of project scope creep. Unless a change adds value and generates a positive ROI without detracting from the current schedule, always avoid modifications.

Always Consider Impact on Other Facility Assets

A single project will impact other facility assets. In multi-site portfolios, individual projects could lessen available resources for other facilities. Consider the fiscal and resource-uptake impacts of a single project on both other assets and locations. Similarly, it is essential that facilities managers maintain transparency across all locations, even when such transparency may cause blowback.

For example, promptly report all failures to meet deadlines or milestones, recognizing the cause and remedy to the issue. This is the best way to approach multi-site, multi-asset impacts and achieve holistic risk management in one step.

Obtain Multi-Location Support by Connecting With Workers at All Locations

Connecting with workers across all locations sounds simple, but without a centralized management platform, it is impractical. Instead of trying to manage communications and schedules the old-fashioned way, or even with slow email, consider the use of cloud-based platforms and an advanced computerized maintenance management system to handle the process. According to Dan Hounsell of FacilitiesNet:

“Building Plant Operations Project Manager, Tom Christensen, advises managers going through planning for renovations of historic buildings—or any building, for that matter—[must] make sure that all involved parties take the project’s preparation and planning seriously.”

Work With an Expert Facilities Management Partner

Another way of managing projects effectively that considers all facilities’ construction considerations is to work with an expert facility services provider. Working with an expert offloads the burden of managing the project, as well as finding available resources, such as field service vendors or supplies.

Boost Facilities Construction Success With These Considerations and Expert Guidance

Facilities construction considerations help define a project’s schedule, cost, and impact on guests, employees, and third-party workers. Facilities managers need to start taking these considerations and to achieve faster, stronger returns from their projects.

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