Share: Share on Facebook Share on Twitter Share on LinkedIn I recommend visiting cushmanwakefield.com to read:%0A%0A {0} %0A%0A {1}

The Guide to Facilities Maintenance for Managers

3/5/2020
Facilities managers need to understand the problem with poor maintenance strategies & how proactive maintenance boosts profitability & lowers TCO.

Facilities maintenance for managers has always been a difficult topic. It’s a feast or famine predicament in terms of budget, and when things break, all too often the problem is left on the backburner. However, changing narratives surrounding facilities maintenance can have a drastic impact on costs of repairs, as well as the experiences of guests. Furthermore, the typical maintenance costs for facilities depend on the type of facility. Also, the costs of maintenance must consider equipment costs, inventory to repair the issue, labor hours, overtime hours, potential downtime, impacts to employee performance, and more. To stay competitive, facilities managers need to understand the problem with poor maintenance strategies and how proactive maintenance can boost profitability and lower total cost of ownership.

What’s the Problem With Poor Maintenance Strategies?

Everything! For organizations that recognize the waste of reactive maintenance, not to mention its high costs—rising to more than the squared value of the original repair, the opportunities for better facilities maintenance for managers through proactive measures are clear.

For example, the cost of repairing a single minor asset may cost $200, but if that item falls to the bottom of the maintenance backlog, it will gradually attain a cost to repair or replace the asset in question of at least $4,000. Since facility managers seem to continuously battle budget restrictions, reactive maintenance is the worst way to avoid added costs.

In addition, reactive maintenance could contribute to disruptions for building occupants, leading to massive delays in employee performance, such as the shutdown of a factory floor or even an inability to serve customers until a repair is complete. 

What Are the Benefits of Proactive Maintenance?

Using proactive maintenance is an excellent approach to keeping the budget under control and finally avoiding the need to continuously put out fires. In fact, JLL found that the return on investment of preventive maintenance of facilities can surpass 545%, but even still, today’s facility managers have a greater opportunity to push the limits of maintenance costs and potential returns. Additional benefits of proactive maintenance include more visibility into total cost of ownership, fewer risks for guests or building occupant injury, validation of equipment runtime, and more. Using a CMMS to further track maintenance gives way to predictive maintenance scheduling opportunities, recognizing when the data-streams of energy use and function exceed thresholds and indicate a potential asset failure before an actual disruption occurs. 

How Can Organizations Take Advantage of Proactive Facilities Maintenance for Managers?

This is among the most complex aspects of a proactive maintenance program. The best practices for proactive maintenance include:

  1. Increasing the field service vendor base by outsourcing and networking service needs to larger organizations that have already vetted and located available field service vendors. 
  2. Track all hours of maintenance performed, as well as parts’ costs, to determine the actual maintenance cost versus the costs of reactive maintenance—the “run until it breaks” plan.
  3. Using sensors, collect data on asset performance, and use those same devices to validate maintenance completion and improvements in performance.
  4. Leverage a CMMS that automatically generates work orders, routes requests to available vendors, works in real time, and relies on a centralized control tower to reduce delays and avoid disruptions.
  5. Automate preventive maintenance scheduling further by implementing dynamic workflows that consider the impact of descriptive, predictive, and preventive analytics to maximize asset performance.
  6. Always remember the outside of the building too, using elemental sensors to better assess the state of the building’s roof, windows, siding, and grounds.
  7. Use motion sensors and times to control asset function during vacancy hours or lulls throughout the day.
  8. Recommission facility assets with wireless sensors to collect more data.
  9. Devise a facilities asset maintenance playbook, containing relevant warranty, model, serial number, and year information for all assets, as well as the costs and ages at which replacement would be more beneficial than continued repair.

Effective Facility Managers Recognize Proactive Maintenance Always Wins

There will always be instances where proactive maintenance cannot stop disruption. If a vehicle accident goes through the front door, disruptions occur. But, for all the intrinsic factors in building asset performance and use, proactive maintenance can go a long way in keeping the budget under control, eliminating the maintenance backlog, and transforming facilities maintenance for managers from a cost center to profit center.

Related Insights

office boosts energy (image)
Article • Workplace

Infographic: Three Reasons the Office Boosts Energy

Workers in the office are more energized. XSF’s latest insights show how a return to the office promotes the work-life balance and inspiration that lead to higher energy.
Bryan Berthold • 8/9/2021
Retail Landscape (image)
Insights • Facilities Managment

Consumer Behaviors, the New Retail Landscape & The Role of FM

An evolving retail landscape and changing consumer behaviors are having a profound impact on the role of facilities management (FM).
3/12/2021
FM Toolbelt (image)
Article • Facilities Managment

It’s 2021: How Can You Tighten Your FM Toolbelt?

The past year has put enormous pressure on many facilities pros to economize -- but where’s the right place to tighten your FM toolbelt?
3/5/2021

Ready to talk?

Our professionals are ready to provide further details on this and many other topics.

Cushman & Wakefield uses cookies to analyze traffic and offer our customers the best experience on this website. Close this dialog to confirm your consent, or visit this page to learn more:
Cookie Notice

MORE OPTIONS
Agree and Close
These cookies ensure that our website performs as expected,for example website traffic load is balanced across our servers to prevent our website from crashing during particularly high usage.
These cookies allow our website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced features. These cookies do not gather any information about you that could be used for advertising or remember where you have been on the internet.
These cookies allow us to work with our marketing partners to understand which ads or links you have clicked on before arriving on our website or to help us make our advertising more relevant to you.
AGREE ALL
REJECT ALL
SAVE SETTINGS